Listening to Clients (business)

I was asked to make a presentation to a group of business leaders who deal with distributors and manufacturers in parts of Southern California. The topic was how to help clients with their anxiety. This portion came toward the end of the meeting. At that point I had already presented to the group at length. I tend to be wary of excessive presenting on Zoom so I rushed this part a bit. The meeting took place on December 2, 2020.